Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for sports equipment?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Ensure the item is in its original packaging with tags attached, and visit our Returns Portal to generate a prepaid shipping label.
Are your products covered by a warranty?
Yes, all CBH Shop high-performance gear comes with a 1-year manufacturer warranty covering any defects in materials or workmanship.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer bulk discounts for sports teams?
Absolutely! We provide special pricing for schools, clubs, and professional teams. Please contact our sales department at [email protected] for a custom quote.